![]() ![]() As it stands right now, I'd say it's a great tool with poor customer service and support, which is why I've stopped recommending it in my training programs. I think if they improve their customer service significantly, they'll have an unbeatable tool. I get the strong oppression that they care more about client acquisition than client retention, and when they get you as a client they pretty much forget about you as long as you're on recurring billing. I've heard similar stories from the recruiters in my community as well. In fact, I sent an email to seamless just last week about that very subject, and of course I get no response which is par for the course it seems. I never have that, even after 2 years as a client. I have five licenses right now, and I would imagine that for someone spending a fair bit of money with the company, that I would have a customer success manager reaching out occasionally to make sure everything is going well with the platform. My biggest gripe is the customer service. ![]() I will admit its not the same tool as zoominfo, and so its unfair to compare the two, so for what it is it works really really well. The tool itself is quite good, even if it does have some accuracy issues when it comes to its data. I absolutely love Seamless.AI! No complains for now. For my sales process, Seamless.AI has been a game-changer, and I heartily endorse it to anyone trying to strengthen their prospecting efforts. The software is easy to use and offers a ton of functionalities including lead management and email tracking. I can quickly locate the appropriate decision-makers and contact details for any firm I want to approach using Seamless.AI. I adore Seamless.AI so much! My recruiting efforts have been significantly more effective because to their data's unrivaled precision and quickness. Overall, Seamless.AI has helped me grow my business and I wholeheartedly endorse it to anyone else trying to automate their lead generation procedure. I particularly value how easily information can be sent and everything can be kept organized thanks to the link with my CRM. I've saved a ton of time and effort because I can find reliable contact information immediately. The platform is simple to use and intuitive, and I value the abundance of data it offers about potential customers. What common challenges face CX professionals when implementing generative AI and which strategies they should adopt to mitigate risks, ethical considerations, data privacy and was a fantastic experience for me. ![]() Why generative AI-powered chatbots are playing a leading role in call deflection and how chatbots can effectively handle routine inquiries to improve CSAT.How the the core capabilities of generative AI are transforming contact center operations and empowering self-serve options via enhanced automation.It will also explore how generative AI enhances self-serve options by automating processes, improving response accuracy and delivering personalized experiences.įeaturing a panel of thought leaders, the session will reveal how generative AI-powered chatbots are reducing call volumes and boosting both contact center productivity and customer satisfaction. This exclusive interview will cover the core capabilities of generative AI and its potential to revolutionize contact center operations. During this CX Network fireside chat, our CX experts will reveal how generative AI is impacting self-serve options and leading to improvements in operational efficiencies. The transformative power of generative AI is having an enormous impact on how contact center leaders are approaching their customer service strategies. ![]()
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